Privacy policy.
Last revised 01 May 2026.
StoreDocs collects only what it needs to run your onboarding: account details, the information your clients submit, and the timestamps that mark each step toward completion.
What we collect
- Account credentials (email and hashed password)
- Information and files submitted through your onboarding flows, for the duration of the engagement and the retention period
- Onboarding metadata: timestamps, IP address, user-agent, and step status (invited, started, submitted, completed)
- Correspondence you send to our support team
What we do not collect
- We do not track you across the web
- We do not sell, rent, or share your data with advertisers
- We do not retain analytics cookies past the session
How long we keep it
Onboarding records and audit logs are retained for a period of seven (7) to ten (10) years from the completion of the engagement, consistent with common business and statutory retention practice. After that period they undergo defensible, logged disposition.
Where data lives
Primary operations are conducted from Texas. EU sub-processors are engaged for transactional email and related functions where required by counterparties. Those sub-processors are bound by standard data-processing agreements and are disclosed on request. EU sub-processors on request.
Data breach notification
In the event of a security incident affecting the personal information of Texas residents, StoreDocs will notify affected individuals in accordance with the Texas Identity Theft Enforcement and Protection Act, Tex. Bus. & Com. Code § 521.053. Notification will be issued without unreasonable delay and within the timeframes required by applicable law.
Your rights
Subject to applicable law, including the GDPR and CCPA, you may request access, correction, deletion or portability of your personal data by writing to support@storedocs.net. We will respond within the timeframes required by law.
Consumer protection
Texas residents retain all rights under the Texas Deceptive Trade Practices-Consumer Protection Act (DTPA), Tex. Bus. & Com. Code § 17.41 et seq., and may contact the Office of the Texas Attorney General, Consumer Protection Division.
Contact
Data protection contact: support@storedocs.net or 1-512-862-0148. Registered office: StoreDocs Inc., 98 San Jacinto Boulevard, Suite 400, Austin, TX 78701, United States.